C1 is a smart and economical AC charging station designed for EV manufacturers and real estate developers. Stable and dynamic power sharing and cost-effective operation equip C9 with core features of easy deployment and strong service-ability. 0800-4413101, Singapore: 1 (800) 767-513, Japan 1 (613) 270-3715 1 (613) 270-3715 Additionally, OpenEdge strives to meet and exceed your sales and service expectations. This document describes the settings recommended for integration with R.O. Contact Support >>, 00 800 3687 7863 As reddot award 2016 winner, C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. Toll free landline: Customers rely on OpenEdge to be the most innovative, reliable, and affordable application development platform in the industry. 1 (613) 270-3715 001 800 3800 0038 Toll free landline: 1 (866) 267-9297 Maintenance Contracts >> Writer. Toll free landline: 1 (613) 270-3715 ECS Verification >>, 1 (877) 754-7878 Without the direct input of an in-house sales team, customer service tends to suffer. Satellite C9 ultra-fast charger is designed for CBD and public parking area. Create ticket in TrustedCare >> Toll free landline: Contact Support >> Germany: 00 49 21 15 95 20 Contact Support >> Spain: 00 34 917 99 74 77 Contact Support >> CARDWIZARD: 1 (952) 988-1512. 44 (0) 118 953 3088, 00 800 3687 7863 Works with Proxis Store Manager Classic plus many other software packages. For Genius related technical support: (800) 941-6557. XCharge is unable to process transactions due to an internet connection failure. Customer support information for Global Payments Integrated can be found below: Client Care: For OpenEdge Merchants: (800) 774-6462 (Option 3) or email customerservice@openedgepay.com For account numbers starting with: 9305, 4765, 5185, 5353: (800) 951-6577 For account numbers starting with: 5436, 3930, 3230, 4139: (800) 543-5327 or IntegratedCustomerCare@globalpay.com For account … Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or … Toll free landline: As the winner of Reddot Award 2016: best of the best, our C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. OpenEdge, a preferred General Store partner, provides seamless EMV payment processing integration to the General Store via its XCharge software platform and the ISC250 payment terminal from Ingenico. XCharge services are primarily obtained via third-party sales agents. 001 800 3800 0038, Germany: Choose Next to start, Yes to accept the license. 001 800 3800 0038, Finland: Print receipts by default : Check to automatically print an XCharge receipt to the default receipt Printer when a transaction is completed. Fax: 1 (613) 270-3260 1 (613) 270-3715 We would like to hear about your experience with OpenEdge View. The XCharge website doesn’t provide any contact information and makes no mention of customer support options. Please complete this simple form and we'll have someone get in touch with you shortly. ECS Verification >>, Israel: 1 (613) 270-3715 Toll free landline: Toll free landline: Satellite C9 ultra-fast charger is designed to meet future charging demand. Toll free landline: The phone numbers for Progress Technical are: United States is +1 781-280-4999. For OpenEdge Merchants: (800) 774-6462 (Option 2) or email support@openedgepay.com. 001 800 3800 0038, Malaysia: 1 (613) 270-3715 001 800 3800 0038, Taiwan: 1 (613) 270-3715 Our team of highly-trained and responsive Customer Care professionals can help you with anything from account maintenance to technical support. 24/7 after-sales service are offered to take good care of your needs. See article How does the POODLE vulnerability affect OpenEdge ? Toll free landline: 001 800 3800 0038, Singapore: After the switch, you will be redirected to OpenEdge View, Toll free landline: ... Openedge illegally seized my sales deposit for my March 2020 wine club run just as the Coronavirus pandemic was crippling the restaurant industry in the US refusing to forward the funds to me the merchant and ... Love how easy it is to process credit card payments with xcharge. ‎*** XCHARGE MOBILE IS OBSOLETE. 001 800 3800 0038, Japan: We won’t track your information when you visit our site. Before you go, please give us some feedback. 1 (952) 988-2316 C6s is a DC superpower charger suitable for commercial and public areas with compact spaces. 1 (613) 270-3715 001 800 3800 0038, India 0800 121 6078 Fax: 1 (613) 270-3260 1 (613) 270-3715 Obtain your business' merchant account information by contacting OpenEdge at (888) 384-6006. We have a professional customer service hotline and local service, IoT system enables OverTheAir (OTA) upgrades and remote auto diagnosis (solves over 90% of function problems), 24/7 after-sales service are offered to take good care of. X-Charge has been discontinued and will be replaced by OpenEdge EdgeLink - At this time we have no further information on EdgeLink. With the OpenEdge 12 series you can build, scale and protect mission-critical business applications that are flexible enough to continuously evolve with the business. 001 800 3800 0038, Denmark: 1 (613) 270-3715 for further details. 1 Updating X-Charge from Version 6.2.7 or 7.0.2 Note: The X-Charge Upgrade MUST be run on ALL computers/terminals that have the X-Charge Software installed! Global Payments Integrated is a true partnership in every sense of the word. Merchant Technical Support. 001 800 3800 0038, Italy: It works as a stand alone terminal or integrated into most Point of Sale software. New Product Info >>, North America: Toll free landline: Toll free landline: 0800 121 6078 From Design to R&D, from manufacturing to sales, from solutions to maintenance, XCharge thrives to enable charging capacity to energy companies, fleet operators, and parking lot operators worldwide. Our hours are as follows: Technical Support. The terminal must support electronic signatures. Products. Contact Support >>, France: Toll Free: 1 (833) 425-1990 Toll free landline: 1 (613) 270-3715 001 800 3800 0038, Korea Toll free landline: Toll free landline: 001 800 3800 0038, Belgium: 1 (613) 270-3715 Open the downloaded installation file. 1 (613) 270-3715 OpenEdge 10.2B, and OpenEdge 11.3 through 11.5 can support TLS 1.0 with appropriate hotfixes applied. Australia Article Number: 352 | Rating: 1/5 from 1 votes | Last Updated: Wed, May 1, 2013 at 5:30 PM. In other words, OpenEdge enables merchants to add third-party and custom software to their existing payment systems. Create ticket in TrustedCare >> If your credit card did not process, call CardConnect technical support at (877) 828-0720. 001 800 3800 0038, Ireland: 001 800 3800 0038, Finland: Monday - Friday: 5:00 am - 5:00 pm Pacific time. Fort Lauderdale: 1 (954) 953-5229, North America: Detailed descriptions and product specifications are provided for download. For all earlier versions the ABL client only fully supports SSLv2 and SSLv3 protocols when connecting a OpenEdge client to an OpenEdge Server. 1 (613) 270-3715 XCharge® - Technical Support. See our OpenEdge review for up-to-date information about this company. 001 800 3800 0038, IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI, Create ticket in TrustedCare >> Toll free landline: 001 800 3800 0038, New Zealand: Authentication, PKI, Tech Alliance and SMS Passcode, Access Control, Financial Instant Issuance, Central Issuance, Software Downloads and Marketing Development Funds. Orders and Supplies >> Toll free landline: 1 (613) 270-3715 Fax: 1 (613) 270-3260 C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. 001 800 3800 0038, Hong Kong: The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. ECS Support >> Toll free landline: 001 800 3800 0038, Malaysia: OpenEdge is known for industry-leading security features, which have been incorporated into OpenEdge Mobile. 1 (613) 270-3715 Toll free landline: Select option 1 at the 1 st prompt and then option 2 at the 2 nd prompt. 001 800 3800 0038 (Finnet), Norway: XCharge mainly specializes on High Power Intelligent Charging solutions, its founders were some of the earliest members of Tesla’s charging program. EMV is an abbreviation for Europay, MasterCard and Visa; it is an open but standard set of specifications for smart card payments and acceptance devices. For sales inquiries, contact Customer Sales, For a list of our offices, go to Locations. The OpenEdge XCharge software installed and configured. Flexible, Innovative, Agile, & Reliable - our core business model is predicated on helping software developers monetize payments revenue, elevate the payment experience, remove friction, & drive adoption. Toll free landline: Contact Support >>, 1 (613) 270-2680 Contact Support >>, 1 (613) 270-2680 ECS Support >> 001 800 3800 0038, 1 (800) 328-3996 or Create ticket in TrustedCare >> *** You can now enjoy the secure, familiar functionality of XCharge® payment processing on the road. (Telecom Finland) Contact Support >>, Australia: 1 (613) 270-3715 Toll free landline: XCharge is known for indust… 1 (613) 270-3715 Toll free landline: Fax: 1 (877) 839-3538 Cloud Native App … When contacting OpenEdge be sure to: Specify you are integrating with Rock Gym Pro and would like to use their XWeb product. OpenEdge is a division of Global Payments that specializes in integrated merchant account software. 001 800 3800 0038, Belgium: 1 (613) 270-3715 1 (613) 270-3715 For support, you’ll have to contact OpenEdge. Toll free landline: 1 (613) 270-3715 Install XCharge using the default configuration. 00 49 21 15 95 20 We value your input, and are regularly making improvements based on user feedback. Contact Support >>, Germany: Your internet connection is likely working, but had an outage at some point and XCharge has not recovered. For Support for PAX, TransIT Pass and ISV Software: (855) 882-0507 or IntegratedCustomerCareOma@globalpay.com 00 34 917 99 74 77 PLEASE DOWNLOAD OPENEDGE ... -trained and responsive customer care professionals can help you with anything from account maintenance to technical support. 001 800 3800 0038, 1 (613) 270-3746 Patterson Eaglesoft and OpenEdge Integrated Payment Processing OpenEdge, a diision of loal Payments, operates trog te folloing entities OpenEdge Payments is a registered IO of Wells argo an Walnt ree A and a registered IO of O arris Ban icago, I and a registered IOP of ynos an olms, A. PayPros is a registered IO of Wells argo an Walnt ree A. 00 33 2 38 60 77 20 Support for XCharge products is apparently now provided by OpenEdge. This article walks you through the steps of installing an RCM. All the popular troubleshooting, how-to resources and support options you need for OpenEdge. Explore API's, Code Samples and much more ECS Support >> We value your input, and are regularly making improvements based on user feedback. ECS Verification >>, 1 (877) 754-7878 XCharge, also known as OpenEdge or Global Payments, is an integrated credit card program that can be used to process credit and debit card transactions. 1 (613) 270-3715 Toll free landline: EMV is an abbreviation for Europay, MasterCard and Fax: 1 (877) 839-3538 All rights reserved. 2. Obtain processing hardware and connect it to your computer(s). For order inquiries or assistance, please contact your Entrust representative or authorized channel partner. Fort Lauderdale: 1 (954) 953-5229, 1 (613) 270-2680 Reboot the XCharge Server PC if possible, or at least restart XCharge and the XCharge Server icon in … Our IoT system provides strong support in the realization of online one-stop charging operation. A merchant account is a requirement to process credit cards. ECS Support >> Users of our legacy Merchant Portal application now have the ability to switch to OpenEdge View. New. Toll free landline: 001 800 3800 0038, Sweden: 1 (613) 270-3715 This site protects your privacy. Download the current Locked version of XCharge. 001 800 3800 0038, Americas: ECS Verification >>, Hong Kong: 001 800 3800 0038 C4 high-power charging station is an intelligent charger ideal to perform large-scale centralized deployment and fast charging to electric buses and logistics vehicles. Saturday: 6:30 am - 3:00 pm Pacific time. Contact an OpenEdge Specialist today: 888-427-2260 option 1 or by e-mailing your contact information to startnow@openedgepay.com. ECS Verification >>, Austria: We would like to hear about your experience with OpenEdge View. Customer service and tech support are on top of their game. 1 (613) 270-3715 Returns >> Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard). Online Reviews of XCharge Search the knowledgebase or create a ticket in the help center. Telephone support is reportedly available 24/7, but we’ve seen several complaints from … Toll free landline: NSHIELD HARDWARE SECURITY MODULES. 1 (613) 270-3715 a. When merchants and businesses need help with processing or equipment . Recurring charges force duplicates by default : By default, transactions for the same amount charged to the same card on the same day are declined. Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone. OpenEdge View is the new go-forward home for our merchants to access their OpenEdge data. The first and only charging station producer to receive CQC certificate in China. Toll free landline: Support Hours of Operation. RCM must be installed on every workstation that is attached to a card reader. By using our website, you consent to the use of your information in accordance with our privacy policy. If emailing, please include any relevant details and we will get back to you as soon as possible. 44 (0) 118 953 3088 To also process check payments, sign up for the OpenEdge check service. Setup for OpenEdge Customers. Depending on your experience, sales teams and customer service may range from terrible to excellent. ECS Support >> PLEASE DOWNLOAD OPENEDGE MOBILE INSTEAD. Contact Support >>, Spain: Access www.x-charge.com, Downloads, Resellers (username = xman, password = xman2). Contact Support >> 001 800 3800 0038, Netherlands: Contact Support >>, Toll Free: 1 (833) 425-1990 Toll free landline: Formerly known as PayPros, or PPI, OpenEdge is the technology innovation division of Global Payments, a processor providing payment processing to roughly 2 million merchants in 29 countries. 1 (613) 270-3715 In support of this, we plan to sunset the legacy Merchant Portal in 2020. OpenEdge, however, has a Support page that lists telephone and email options for contacting the company. 1 (613) 270-3715 001 800 3800 0038, New Zealand: OpenEdge was created following Global Payments’ acquisition of PayPros and XCharge.OpenEdge should not be confused with an identically … Download Option Date Posted File; X-Charge Server 7.1.7 This is installed on the Server: 3/31/13: xc7.1.7.exe: X-Charge Client 7.1.7 This is installed on each workstation: 3/20/13: xcclient7.1.7.exe: Before you go, please give us some feedback. Europe +31 10 286 5149. X-Charge is a fast and secure way to run your credit cards. 1 (613) 270-3715 With centralized ultra-power module, automatic nozzle connection and intelligent power utilization system, C9 creates a bester-than-ever charging experience to EV users and a investment-effective solution to operators. 1 (613) 270-3715 001 800 3800 0038, Switzerland: 1 (866) 267-9297 C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. 001 800 3800 0038, Korea: HOW IT WORKS 1. Toll free landline: Press Yes. 001 800 3800 0038 By utilizing OpenEdge’s X-Charge software to handle every aspect of the payment transaction, credit card data is securely processed from end to end — from the moment it hits the PIN Pad, through the payment processing at OpenEdge.. With the fully PA-DSS compliant X-Charge software and secure EMV Chip readers, this ensures your customers’ data is never exposed during the payment process. Toll free landline: Contact Support >>. 1 (613) 270-3715 Create ticket in TrustedCare >> 001 800 3800 0038, 1 (613) 270-3746 Please call or email via the support contact information below. DevOps & DevSecOps Chef. Toll free landline: Global Payments Integrated Payment Processing. XCharge Test Environment – XWeb XCharge Installation and Configuration 1. A Division of Global Payments. The company’s transition to the OpenEdge brand appears to be ongoing, so merchants may still receive service under the XCharge name or the OpenEdge name. Create ticket in TrustedCare >> Asia Pacific +61 3 9115 7373. Automate your infrastructure to build, deploy, manage, and secure applications in modern cloud, hybrid, and on-premises environments. 1 (613) 270-3715 XCharge’s “Hardware +Software” system was evolved from the idea to help our client maximize charging revenue, while minimizing maintenance costs. The OpenEdge Remote Client Manager (RCM) software handles the communication between the credit card reader and OpenEdge. Chip Cards The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. Website: https://lp.globalpaymentsintegrated.com/opendental/ United States: Sales: 800-637-8268; Technical Support: 800-338-6614 If you’d like to explore HSMs on our website, here are some links to help: ©2020 Entrust Corporation. Updated 1/1/19: XCharge is now OpenEdge, the integrated technologies division of Global Payments. 001 800 3800 0038, Spain: 1 (613) 270-3715 Toll free landline: XCharge offers complete set of technical support. These releases are provided for backward compatibility and should only be installed when directed by Technical Support. XCharge Mobile provides the power and security of XCharge in an easy-to-use mobile application. 001 800 3800 0038, France: OpenEdge Management and OpenEdge Explorer Getting Started Configuration Managing Table Partitioning in Databases Alerts Guide and Reference ... Batch-mode Event Support Development Tools Progress Developer Studio for OpenEdge Introducing the Progress Developer Studio for OpenEdge Visual Designer ADE Addenda Toll free landline: