Very Disappointed and Angry He was mean and very aggressive. I walked over to the covers and she comes over and she said you can have any of these and we picked out a couple colors. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. They tried in on a new phone nothing. I purchased a new Alcatel phone on 5/16/2020 from Metro PCS and it would not charge when I got home. I am verys dissatisfied with the service/phone of MetroPCS. I have two lines with metro. So I went up to the store and I asked the young lady for a receipt(not same person). I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. 2. 24 Dec 2020 She said okay that's fine. ? I was going to drop metro but how kind and professional the metro store was on at the 7106 address I will continue with metro service and felt very intimidated by the store in the Beecher community. The data just spins and spins. For Web support and questions about metro.ca or coupons, please dial It says pay immediately so services can proceed?? I said thank you how nice. Hi my name is Regina she said i could look it up by your name or phone number i called. You HAVE to pay your Metro PCS bill at a store and they charge $3 to do that. File a claim for your Metro PCS Protection Plan is provided by Assurant. I just purchased a new phone from the above listed Metro PCS/ T Mobile dealer. Your complaint will be processed in 24-72 hours. | REAL MetroPCS Reviews | Pros & Cons 2021 Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. 2021 All Rights Reserved, NYC is a trademark and service mark of the City of New York. I went into the store on 09/15/19 with my husband. I took my phone into the MetroPCS... My phone went black and wouldn't turn on. MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com When I look at the receipt I see at the bottom that we were charged for the two phone covers. This woman needs to be fired. Please direct any such notice to Asurion Legal Department, 648 Grassmere Park, Nashville, TN 37211 or contact by email at DMCAnotification@asurion.com. The company does encourage users to use their technical support system and help forums on their website. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Labels: corporate office information. This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. Ive also had to file a complaint with the fcc regarding issues with my service and when metropcs wouldn't do anything I switched to AT&T 2020-10-18 18:24:56 Show more You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: Sold you a used phone as "new." DCWP found at … Customer care several times over the years and their procedure is to ask for your security pin because they cant access your account without it so i called back again and spoke with a gentleman he ask if you calling from and called out my number instead of asking for my security pin i told him why you didn't ask for my security pin and i called again same result so basically so anybody call call metro and say a number to access your account they letting hackers and thieves access your information by not asking for the security pin. Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. CALL and COMPLAIN!! Why did yaw suspend my service for only $5 when my bill is paid in full??? ARE YOU FED UP WITH METRO PCS, like I AM!!! That's illegal over around the broader. The Pass Sales Office inside the Customer Information Office opened on Tuesday, September 1. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. They... My husband and I were treated poorly by this worker named. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone All rights reserved. I really believe I was given a deal and had it taken away from me. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Metro by T-Mobile Customer Service. I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. We are paying $100 a month unlimited. I changed my phone number with metro pcs. Metro’s Pass Sales Office is open. She just said okay it's no problem you were really patient. The store lies on N Saginaw rd across from Cold water Rd. We get our bag with the boxes for phones and we leave with our new phones. Enrolled you in a financing contract without your consent. Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … Failed to provide you with a legal receipt. The mean person was the shorter brother. Find your affordable Metro plan today! Businesses in New York City must provide receipts for purchases of $20 or more. I plan to part ways with MetroPCS after this billing period. 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes. Her customer ID is MIMI. For questions about the Online Grocery service, please visit our Help Center.. This was another 250? I have tried to work with this company and zero. Today my husband is paying bills and notices that the bill was higher than what he thought for the phones. The worst Customer Service in years. Regina Stephens Charged you illegal taxes, mystery fees, and/or fees for unwanted services (for example, GPS navigation fee, extra lines fee, hotspot capability fees). Metro by T-Mobile is a prepaid wireless service in the United States. Just called and metro pcs told me I need to wait another 72 hrs! Metro PCS provides nationwide talk, text, and data depending on the … ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Rachel Johnson I made a google review. Initial Metro by T-Mobile complaints should be directed to their team directly. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. I've called about 20 times and I get the run around that if I wait 2 hours my service will be restored. On [protected] I went to pay bill for a relative. All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. She asked us if we wanted phone covers immediately after choosing our phones and my husband informed her we always get them somewhere else. Customer Service. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. [protected]. You cannot pay your bill over the phone or on line. … 1 877 763-7374. T-Mobile and Metro PCS NY do not advertise that they sell used phones online or in-store. THIS HAS ME PISSED OFF RITE NOW!!! Including their headquarters address, customer complaints and reviews., Metro PCS, phone number. On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. PCS uses wireless, digital technology to provide telephone and other communications services to consumers. We were very appreciative and I thanked her about four times. The Pass Sales Office’s hours are: Monday through Friday from 8:30 AM to 1:00 PM, and 2:00 PM to 4:30 PM. © 2004-2021 ComplaintsBoard.com. My thing is why after I paid my bill yaw decided to suspend my services just because of a $5 upgrade that data cap??? Enrolled you in a financing contract without your consent. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Once they changed it I had no service! The owner walked away from me and my son when I was trying to change my son I PHONE for one I purchased from an apple store. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? I think there number is [protected]. You can find contact details for Metro by T-Mobile above. The same day I received the extension. Customer service is a waste of time. Metro PCS is ripping me off $3 a month to pay my bill. Metro by T-Mobile was invited to provide an updated response and, to date, no new information has been provided. City of New York. 4,616 complaints closed in last 12 months Please describe the incident in as much detail as possible. These people have wasted enough of my time with the run around. Metro PCS Scam Jan. 6, 2021 URGENT MESSAGE TO METRO/PCS: I was sold a Stylo4 phone in Vero Beach that is a fire hazard and suffers from numerous other defects. unauthorized over charges, no customer service! prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. This company does respond, but not as often as you'd expect them to. On September 5, 2019, we announced a lawsuit against T-Mobile USA, Inc. (T-Mobile) for violating the NYC Consumer Protection Law. This have been a couple of months ago. I'm looking into what can be done. Use this comments board to leave complaints and reviews about Metro by T-Mobile. Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! Get Quick, Convenient answers to your questions. Check Current Status. I was given my credit. The store was across from beecher high school in mt morris, MI 48458. Call Customer Relations at 202-637-1328. They informed me they do not give refunds! I plan to let whoever know of my horrible experience with this company. I dont understand that. My LG K20 phone was having some problems with the speaker. All complaints will be entered and tracked in Metro's Customer Relationship Management database. Trouble shooting for nothing. My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. I don't have a debit or credit card so I have to go personally to the store???!!! When they know like I do metro took it back. We start looking around and realized she never gave us a receipt. To add a complaint, scam or a fraud report simply fill out the form below. Need to file or track an Asurion insurance or warranty claim? I still don't have all my services restored. Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks. Horrible management, horrible service. Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. If you would like to speak with someone, please contact. I asked for a refund since I haven't had service and my plan is prepaid! I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. We purchased two Stylo 5 phones for $179.99 a piece. Mistake to step in this store. Last Updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States. Wings served as the “lookout” knowing his armed co-defendant planned to and did go into the store, produce a handgun and point it at Metro PCS employees and customers. It got stolen about 2 weeks after i bought it. I had to get an extension but of a bill mix up. "Abusive sales tactics are rampant at Metro stores," the complaint says. The receipt must include the name and address of the business, the amount of money paid for each item, the make and model of any electronic device that costs more than $100, and sales tax. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Not bad, but could've been way better. I purchased it less than a year ago. Complaints about phone number 714-499-9479 calls or messages. Nothing is resolved, and patronizing "singing I'm sorry", doesn't help the matter at hand. Is MetroPCS Good? Then I was told I need to wait 72 hrs and my service will be restored! MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. There's no telling how many people she's done this to. I contacted Mr. Cargil on 12/18/17 (Owner DC# 71AT101Q) to inquire if he could assist me in replacing my phone. 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. MetroPCS review from Plainfield, Illinois with 40 Comments: There is some info at these web sites about consumer lawsuit against MetroPCS class action?