Excellent and friendly service combined with five food events daily and an open bar from 6 to 10 make this a stand out value. JW Marriott Cancun Resort & Spa offers transfers from the airport (fees may apply). Off peak redemptions are 40,000 points and peak nights are 60,000 points… JW Marriott Cancun Resort & Spa Hotels in Cancún: Read reviews written by 10Best experts. We spent a week here for spring break 2019 with two adults and a small child. Some more cozy options in the bar area. Sorry, there are no tours or activities available to book online for the date(s) you selected. ... Best Cancun hotels 2019: ... J W Marriott, Cancun, Club 91 - … Every single person working there went out of their way to show us such kindness. Club 91 Review of JW Marriott Cancun Resort & Spa Reviewed February 13, 2020 The concept of the Club 91 was very good as you paid for a particular experience and it … Cleanliness . Some more cozy options in the bar area. DanielA12264, Front Office Manager at JW Marriott Cancun Resort & Spa, responded to this review. My bartender Marco made me a different cocktail everyday. JW Marriott Cancun Resort & Spa, Cancun Picture: Club 91 - Check out Tripadvisor members' 50,542 candid photos and videos. 4.6 out of 5.0. I've seen complaints in some reviews from guests who expected to get complimentary lounge access, but the hotel is very clear that you must book the Club floor to have access (i.e. JW Marriott, part of Marriott International, Inc., today announced the completion of JW Marriott Cancun Resort & Spa’s highly anticipated renovation, which includes an extensive transformation to all 447 lavish ocean-facing guestrooms and suites. We also had a decent size lanai with a view of the beach. Thank you for your patience.It was a great pleasure hosting you, hoping we have the opportunity to welcoming you back on your future travels to the Mexican Caribbean. Cordially,Daniel AguirreFront Office ManagerJW Marriott Cancun Resort & Spadaniel.email@example.com, This is the version of our website addressed to speakers of English in the United States. Marriott | Marriott Bonvoy - JW Marriott Cancun, Mexico [Master Thread] - Originally Posted by theOtherHolmes Yea Titanium so would have breakfast anyway (not sure if the same as club 91). The views from the ocean-front rooms is spectacular. Club 91 not a good value Let me say the staff is friendly. Dear 226cyndif,Thank you for sharing your valuable feedback regarding your recent stay at our resort. The. Internally though, the property upped its game as well. I believe it’s worthwhile to upgrade. Beautiful hotel in Cancun. Lunch is a soup and small sandwiches and some type of hot entree. One day churros. Although I only booked a few days before my stay, thanks to the fact that it was the off-season, paid rates started at $264 per night for an entry -level ocean-view guest room. 4.6 out of 5.0. I really wish it had a balcony, maybe some carpet. JW Marriott Cancun Resort & Spa details: Find a lifetime of recollections at the JW Marriott Cancun Resort and Spa. And we so appreciated it. We enjoyed the daily food offerings. Now that the Club and Club level rooms have been renovated this is once again a great value. Sincere apologies for the current delay on issuing your promised Bonvoy points. The breakfast was amazing, the infinity pool is great, the beach was clean. JW Marriott Cancun Resort & Spa: Excellent - See 389 traveller reviews, 741 candid photos, and great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. We will definitely be back. I really wish it had a balcony, maybe some carpet. Check prices, photos and reviews. Instead of checking in downstairs, you are taking upstairs to the Club (14th) floor to check in. JW Marriott Cancun Resort & Spa vs The Ritz-Carlton, Cancun. Thank you JW Marriott and Club 91 for an unforgettable experience! Please see our partners for more details. JW Marriott Cancun Resort & Spa: Rude agent at Club 91 - See 379 traveler reviews, 729 candid photos, and great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. Review JW Marriott Cancun Resort & Spa Right in the middle of the action in Cancun’s Hotel Zone, the JW Marriott is an upscale escape that puts a premium on space and subtle luxuries. Thank you to Marco Calderon and Yosaphat for taking great care of us! It’s a Marriott Bonvoy category 6 property requiring 50,000 points for a standard free night redemption. There were many palapas available, even on busy days (the ocean was rough/red flag during our stay, driving most people to the pool) you could get an umbrella. Avoid hidden costs with transfers and a buffet lunch included in the price. This property does not participate in the Fine Hotels & Resorts program from American Express, so your booking options are limited to booki… Cold beer available at lunch, wine and cocktails in the evening. Guests can also enjoy a … We definitely recommend getting the club 91 experience. DEFINITELY NOT the same experience you would receive at a JW in the States.....very disappointing-AND my toe still hurts & black/blue. Located at KM 14.5 within the first third of Cancun's popular (and highly touristy) Hotel Zone, the JW Marriott Cancun Resort is close to the airport and several of Cancun's attractions. We booked the Club91 level which was fantastic - it is the top two floors of the hotel, so great views from our patio. Read the JW Marriott Cancun Resort & Spa, Mexico hotel review on Telegraph Travel. However, the Hyatt Ziva isn’t officially aligned with a World of Hyatt category, as there’s a separate award chartfor stays at the chain’s all-inclusive resorts. No snacks (even when requested) like mixed nuts, pretzels, some sort of candy. I did a massage which was good but not as much pressure as I like. Guest Reviews. We stayed for 2 nights in a Club 91 room so we had access to all of the food and drink presentations. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. We stayed 2 weeks prior to Christmas, our room was lovely, the food was expensive but delicious & wait staff very accommodating. Located on the 14th and 12th floors of the JW Marriott Cancun Resort & Spa, Club 91 guests experience exclusive privileges and a lavish array of world-class amenities. This is the version of our website addressed to speakers of English in the United States. The pool complex is the real standout at the JW Marriott Cancun Resort & Spa. 95% of guests recommend this hotel . MarriottCancun, Director of Rooms Operations at JW Marriott Cancun Resort & Spa, responded to this review Responded 11 July 2019 Dear Kenny C Thank you for taking the time to post a review about your recent stay at the Marriott Cancun Resort. Mr. Marino and I had a wonderful time each time we came in. We will only be staying 2 nights at the JW (using 2 CC free night certs plus "hopefully" a couple of SNAs). Guest reviews. entree changes nightly, but the rest stays the same with a potato option popping up on a couple nights.Dessert each day (5 days) small cakes. They did find me a banana upon request. This upscale resort is great for families, couples or singles. The first time we opened our balcony doors we were greeted by the sound of the ocean. Marriott | Marriott Bonvoy - JW Marriott Cancun, Mexico [Master Thread] - Thanks for the info. I reported the incident to the bar staff at the adult pool area. The floors in the hotel lobby & pool restrooms are marble; BEWARE: I used the ladies room at the adult pool and slipped on the marble floor(I was dry, floor was wet from previous occupant). Ratings: Staff [9.2] - Cleanliness [9.3] - Location  The JW Marriott Cancun Resort & Spa is located in the heart of Cancun with all the other resorts in town. It felt very institutional. Old watermelon, grapes, and apples. We never had to visit the front desk as they made our reservations and helped us with any needs. I had the absolute best creme brûlée there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Amazing coffee, food and snack presentations all day, plus Francisco and Marco at the bar- wowww, the best drinks we've ever had! The gym was great - on the 5th floor with windows on 3 sides, perfect for the hot Cancun weather. At the JW’s Spa, families can relax in a three-level, 35,000-square-foot facility furnished with 17 treatment rooms, a sauna, steamroom and lots of Mayan herbal inspired treatments. The chefs took our kosher diet into account and created masterpiece dishes, we were pampered! Jorge at the pool helped us get set up a few times and we also had great service poolside from Sergio, Julio, Javier and Marco (restaurant manager). We are a unique bar, the only one that offers 150 unique, specially-crafted margaritas, curated by a team of innovative mixologists and tequila connoisseurs. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. Tons of loungers and good service. Crosby Street Hotel ranks #1 in New York City with approval from 22 reviewers like BlackBook, Jetsetter and Gayot. The fruit selection was poor quality. The hotel’s evolved Mayan influences provide guests with the ultimate luxury experience in the Mexican Caribbean . If you’re worried about spending any part of your vacation away from the sea, the spa at the JW Marriott has an ocean view. Redemptions for standard rooms require 25,000 points per night on a single- or double-occupancy basis, worth roughly $425 based on T… Not heavy drinkers, a glass of wine per day, we would go to Walmart and get a bottle or two if not included in stay. Staff is very friendly. It felt very institutional.The rooms were clean, modern and large. Although lacking the cachet of the Ritz (as well as its antiques), the JW Marriott offers luxury, but at rates typically 20 to 30 percent less than those of the Ritz-Carlton Cancun. Priceline™ Guest Score [8.9 Excellent] 【 JW Marriott Cancun Resort & Spa Reviews 】 Read reviews by verified guests of JW Marriott Cancun Resort & Spa in Quintana Roo. The therapist was very professional and the overall experience relaxing. Most of the JW Marriott Cancun Resort & Spa reviews you’ll find online aren’t going to paint an accurate picture if they’re more than a few months old. JW Marriott Cancun Resort & Spa is ranked by U.S. News as one of the Best Hotels in Cancun for 2020. Service . This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Is this a place or activity you would go to on a, Are the prices for this place or activity, Is this a must-do if you are traveling with a, Is this a romantic place or activity that you would suggest for, Is this a place or activity you would suggest for, Is this attraction a good place to visit on a, Blvd Kukulkan, Km 14.5 JW Marriott Cancun Resort and Spa, Cancun Mexico, Sous Chef Gonzalo Ruiz and Banquet Chef Guadalupe Monterroza were the kings of the kitchen!!! I have been assured the order for your Bonvoy points is in route and to be reflected in your account in the next couple of days. After the 2 nights we are moving to an oceanfront suite at the RC for 5 nights. Lot’s of soda, water and beer at noon. JW Marriott Cancun Resort & Spa: Club 91 - Read 437 reviews, view 828 traveller photos, and find great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. 4.7. We used the gym and spa as well - as a Club91 guest, we had spa privileges (you could use the steam room, sauna, hot/cold pools, and just relax there). Cocktails in the evening. all friendly and extraordinary helpful with a special shout out to Yazim and Marco. First, Marco was the best! Our hotel boasts upscale rooms, on-site dining, Mayan-inspired spa treatments and unmatched beach views. What else could the hotel to do to improve? Service . 4.8. But let me tell you, Josephat makes a fantastic cocktail - WOW!! Reserve a luxury escape at JW Marriott Cancun Resort & Spa. We stayed there one night at the end of our trip in the Yucatan, and it was a very pleasant experience. Accessibility . Highlights . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. JW looks like to be one of the best option in Cancun, good location, great facility, great service and great beach. more, Lock in the lowest price from these sites. Review of JW Marriott Cancun Resort & Spa Reviewed July 30, 2019 Let’s just start off by giving a shout out to a wonderful staff in Club 91 on the 14th Floor. We only used the family pool, since we had a kiddo with us. As a Bonvoy gold member, we have been granted a late check out which was appreciated. I was excited to give him a different fruit to feature in my daily cocktails. Dive into Yucatan’s cultural heritage on this full-day tour from Cancún or the Riviera Maya, calling at Chichén Itzá (admission not included), the Ik Kil cenote, and Valladolid. Benefit from the historical knowledge of your guide as you explore the Maya ruins and colonial city, then cool off with a swim in the cenote’s fresh waters. Now, that was truly special. That’s because in the summer of 2019, the resort completed a $40 million renovation. We were given dishes that were made especially for us. I have left messages at the hotel, with no response. As Marriott Rewards member, we have stayed at many Marriott properties and we enjoying returning to Cancun year after year. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Lunch is a soup and small sandwiches and some type of hot entree. Cleanliness . 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